The role of technology – and how it helps NFPA improve, health, safety and education for its many audiences around the world – was the focus of NFPA President Jim Shannon’s remarks at the General Session of the NFPA Conference & Expo in Chicago. "We have become accustomed to getting answers to questions right away," he said. "We communicate all day with our co-workers, colleagues in other places, our families, our friends. We are connected all day, every day… We have structured our lives, both professional and personal, around a technology that we knew almost nothing about a couple of decades ago." Read the full text of Mr. Shannon's speech.