Do you want to make a difference? We are hiring an Online Community Manager to drive the adoption of our Online Community, NFPA Xchange through increasing engagement and interaction with NFPA members and non-members. Our Community manager will ensure our users become enthusiastic evangelists because of their exceptional online experience in our community. Primary success in this role will be through leveraging technology to create engaging interactions and experiences for our stakeholders and ultimately creating and incorporating member only exclusive content. As such, you will contribute to the evolution of the community based on data-driven insights, user input, content marketing and business needs.
The successful candidate will be curious, action-oriented and able to bring a whole-systems perspective and consultative approach to understanding and improving NFPA’s understanding of and engagement with our stakeholders. Success will be achieved by eliciting data from and making connections across a diverse set of constituents and ideas to result in deeper relationships with; more comprehensive data and knowledge regarding; and new and more relevant offerings in service to our stakeholders.